Timesilk is committed to the privacy of our users. We strive to set consistent standards for all of our users, and this Privacy Policy explains the data that Timesilk collects.

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We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date below. If the changes are significant, we will provide you with additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the choices available to you.

This privacy policy was last updated on Jan 24, 2021.

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WHAT DATA DO WE COLLECT?

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Timesilk collects the following data:

• Personal identification information including the name, e-mail address, phone number, or mailing address of Timesilk users

• IP addresses of devices used to connect to Timesilk

• Data entered into the application in the day-to-day use of Timesilk

• Any feedback or communication sent to Timesilk via email

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What this is saying

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Timesilk collects data about our users and their interactions with Timesilk products.

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HOW DO WE COLLECT YOUR DATA?

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You directly provide Timesilk with most of the data we collect through explicit forms. We collect and process data when you:

• Create an account with Timesilk

• Communicate via Timesilk

• Enter task and related data into Timesilk

• Complete surveys or provide feedback to Timesilk

• Use or view the Timesilk website or app

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Aside from explicitly entered data and communication sent to or through Timesilk, Timesilk may passively collect relevant information such as a device’s reported time zone and may maintain knowledge of system preferences for presentation purposes. Such data may be sent to Timesilk upon creating or updating an account or otherwise authenticating with the application.

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What this is saying

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Timesilk collects data when you interact with Timesilk products or when you communicate directly with Timesilk.

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HOW DO WE USE YOUR DATA?

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Timesilk collects data so that we can:

• Provide you Timesilk services, such as helping you manage your tasks and schedules

• Manage your Timesilk account

• Analyze, personalize, or improve Timesilk products and services

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What this is saying

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Timesilk uses your data to make the Timesilk product function and to manage Timesilk's relationship with you.

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WHO CAN ACCESS YOUR DATA?

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Anyone whom you invite to your organization is able to view information, such as tasks and labels, within that organization.

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Timesilk is able to access data and may do so to assist with correcting issues, complying with external requirements, or in the course of software development. For paid accounts, Stripe, Inc maintains and has access to information about payments for that account.

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HOW DO WE STORE YOUR DATA?

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Timesilk securely stores data. All data is encrypted at rest and in transit, meaning there is no place where your sensitive data can leak in a readable form.

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On our end, your data is stored in 2 places:

1. In our database, hosted in Google Cloud. This is where most of your data is saved. It is solely accessible through secure endpoints over HTTPS.

2. In Google Cloud Storage. This is used to store things (like any avatar image you upload) which are more broadly accessible to other people you interact with on Timesilk.

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Some data may be stored by the agent that you use to access Timesilk, such as the authentication cookie and application preferences that are local to a single installation.

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Please be aware that no security solution is perfect, and we are not responsible for any penetration or circumvention of any security measures contained in Timesilk products. Timesilk does not encourage you to make any personally identifiable information public other than what is necessary for you to use Timesilk. You understand and acknowledge that, even after removal, copies of your data may remain viewable in cached pages, archives and storage backups or if other users have copied or stored data which you have shared with them.

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What this is saying

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Timesilk takes data privacy and security seriously, and has implemented data storage solutions to keep your data secure.

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Timesilk is a tool for task management. Maintaining the privacy of your personal information is a shared responsibility, and while we will limit what we ask for and what we do with your information, we encourage you not to share it unless you need to. Please keep in mind that you are responsible for the content of your account and all your information within it.

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WHAT ARE YOUR DATA PROTECTION RIGHTS?

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Timesilk would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

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The right to access

You have the right to request copies of your personal data from Timesilk. We may charge you a small fee for this service.

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The right to rectification

You have the right to request that Timesilk correct any information you believe is inaccurate. You also have the right to request that Timesilk complete information you believe is incomplete.

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The right to erasure

You have the right to request that Timesilk erase your personal data, under certain conditions.

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The right to restrict processing

You have the right to request that Timesilk restrict the processing of your personal data, under certain conditions.

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The right to object to processing

You have the right to object to Timesilk's processing of your personal data, under certain conditions.

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The right to data portability

You have the right to request that Timesilk transfer the data that we have collected to another organization, or directly to you, under certain conditions.

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If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email, info at timesilk.com

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What this is saying

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You have rights to protect your own data. If you request that Timesilk make changes or deletions, like those listed above, we will respond to you within one month.

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HOW DO WE USE COOKIES?

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Cookies are data sent with HTTP requests and responses that allow identifying an ongoing session or otherwise tracking interaction between a user and a web application. Timesilk uses cookies for authentication (allowing users to log in and be recognized). Timesilk does not use cookies for cross-site tracking or advertising.

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Third party services with which we integrate, such as Stripe, may also use cookies, and the conditions and purposes of such cookies are governed by their own policies.

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How to contact Timesilk

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If you have any questions about Timesilk's privacy policy, the data we collect, or you would like to exercise one of your data protection rights, please contact us at info at timesilk.com